:root{--bg-dark: #0b0f19;--bg-card: rgba(18, 24, 38, .75);--bg-card-hover: rgba(28, 36, 56, .85);--bg-input: rgba(15, 23, 42, .8);--border-color: rgba(255, 255, 255, .08);--border-focus: #6366f1;--text-primary: #f8fafc;--text-secondary: #94a3b8;--text-muted: #64748b;--accent-primary: #6366f1;--accent-primary-hover: #4f46e5;--accent-cyan: #06b6d4;--accent-emerald: #10b981;--accent-amber: #f59e0b;--accent-rose: #f43f5e;--accent-purple: #a855f7;--radius-sm: 8px;--radius-md: 12px;--radius-lg: 18px;--radius-xl: 24px;--font-main: "Plus Jakarta Sans", -apple-system, BlinkMacSystemFont, sans-serif;--font-display: "Outfit", sans-serif;--shadow-glow: 0 0 25px rgba(99, 102, 241, .15);--glass-border: 1px solid rgba(255, 255, 255, .08)}*{box-sizing:border-box;margin:0;padding:0}body{background-color:var(--bg-dark);color:var(--text-primary);font-family:var(--font-main);line-height:1.6;min-height:100vh;background-image:radial-gradient(at 0% 0%,rgba(99,102,241,.12) 0px,transparent 50%),radial-gradient(at 100% 100%,rgba(6,182,212,.1) 0px,transparent 50%),radial-gradient(at 50% 50%,rgba(168,85,247,.05) 0px,transparent 50%);background-attachment:fixed;overflow-x:hidden}.app-container{max-width:1240px;margin:0 auto;padding:0 1.5rem 4rem}.navbar{display:flex;justify-content:space-between;align-items:center;padding:1.5rem 0;margin-bottom:2.5rem;border-bottom:1px solid var(--border-color)}.brand{display:flex;align-items:center;gap:.75rem;text-decoration:none;color:var(--text-primary)}.brand-icon{width:44px;height:44px;background:linear-gradient(135deg,var(--accent-primary),var(--accent-cyan));border-radius:var(--radius-md);display:flex;align-items:center;justify-content:center;box-shadow:0 4px 14px #6366f166}.brand-title{font-family:var(--font-display);font-size:1.6rem;font-weight:700;letter-spacing:-.02em;background:linear-gradient(135deg,#ffffff 40%,var(--text-secondary));-webkit-background-clip:text;-webkit-text-fill-color:transparent}.nav-links{display:flex;gap:.5rem;background:#0f172a99;padding:.35rem;border-radius:var(--radius-lg);border:var(--glass-border);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px)}.nav-btn{display:flex;align-items:center;gap:.5rem;padding:.6rem 1.1rem;border-radius:var(--radius-md);border:none;background:transparent;color:var(--text-secondary);font-family:var(--font-main);font-size:.9rem;font-weight:600;cursor:pointer;transition:all .2s ease}.nav-btn:hover{color:var(--text-primary);background:#ffffff0d}.nav-btn.active{background:var(--accent-primary);color:#fff;box-shadow:0 4px 12px #6366f159}.glass-card{background:var(--bg-card);backdrop-filter:blur(16px);-webkit-backdrop-filter:blur(16px);border:var(--glass-border);border-radius:var(--radius-lg);padding:2rem;box-shadow:0 10px 30px #00000040;transition:transform .2s ease,border-color .2s ease}.privacy-shield-banner{background:linear-gradient(135deg,#10b9811a,#06b6d41a);border:1px solid rgba(16,185,129,.3);border-radius:var(--radius-md);padding:1rem 1.25rem;display:flex;align-items:center;gap:1rem;margin-bottom:2rem}.privacy-shield-icon{color:var(--accent-emerald);flex-shrink:0}.privacy-shield-text{font-size:.88rem;color:#a7f3d0}.privacy-shield-text strong{color:#fff}.form-group{margin-bottom:1.5rem}.form-label{display:block;font-size:.9rem;font-weight:600;color:var(--text-primary);margin-bottom:.5rem}.form-sublabel{font-size:.8rem;color:var(--text-muted);margin-bottom:.5rem}.input-field,.select-field,.textarea-field{width:100%;padding:.85rem 1.1rem;background:var(--bg-input);border:1px solid var(--border-color);border-radius:var(--radius-md);color:var(--text-primary);font-family:var(--font-main);font-size:.95rem;outline:none;transition:border-color .2s ease,box-shadow .2s ease}.input-field:focus,.select-field:focus,.textarea-field:focus{border-color:var(--border-focus);box-shadow:0 0 0 3px #6366f133}.textarea-field{min-height:140px;resize:vertical}.rating-picker{display:flex;gap:.5rem;margin-top:.25rem}.star-btn{background:transparent;border:none;cursor:pointer;font-size:1.5rem;color:#475569;transition:transform .15s ease,color .15s ease}.star-btn.active,.star-btn:hover{color:var(--accent-amber);transform:scale(1.15)}.btn-primary{display:inline-flex;align-items:center;justify-content:center;gap:.6rem;width:100%;padding:.9rem 1.5rem;background:linear-gradient(135deg,var(--accent-primary),var(--accent-primary-hover));color:#fff;border:none;border-radius:var(--radius-md);font-family:var(--font-main);font-size:1rem;font-weight:700;cursor:pointer;box-shadow:0 4px 15px #6366f166;transition:all .2s ease}.btn-primary:hover{transform:translateY(-2px);box-shadow:0 6px 20px #6366f180}.btn-primary:disabled{opacity:.6;cursor:not-allowed;transform:none}.btn-secondary{display:inline-flex;align-items:center;justify-content:center;gap:.5rem;padding:.6rem 1.1rem;background:#ffffff0f;border:1px solid var(--border-color);color:var(--text-primary);border-radius:var(--radius-md);font-size:.88rem;font-weight:600;cursor:pointer;transition:background .2s ease}.btn-secondary:hover{background:#ffffff1f}.ref-code-modal{text-align:center;padding:2.5rem 1.5rem}.success-badge-icon{width:64px;height:64px;background:#10b98126;color:var(--accent-emerald);border-radius:50%;display:flex;align-items:center;justify-content:center;margin:0 auto 1.25rem;border:1px solid rgba(16,185,129,.3)}.ref-code-display{background:#0f172ae6;border:2px dashed var(--accent-primary);border-radius:var(--radius-md);padding:1.25rem;margin:1.5rem 0;display:flex;align-items:center;justify-content:center;gap:1rem}.ref-code-text{font-family:monospace;font-size:1.5rem;font-weight:800;letter-spacing:.15em;color:var(--accent-cyan)}.copy-btn{background:#6366f133;color:var(--accent-primary);border:1px solid var(--accent-primary);padding:.4rem .8rem;border-radius:var(--radius-sm);font-size:.8rem;font-weight:600;cursor:pointer;display:flex;align-items:center;gap:.3rem;transition:all .2s ease}.copy-btn:hover{background:var(--accent-primary);color:#fff}.status-badge{display:inline-flex;align-items:center;gap:.35rem;padding:.25rem .65rem;border-radius:20px;font-size:.78rem;font-weight:700;text-transform:uppercase;letter-spacing:.04em}.status-badge.new{background:#06b6d426;color:var(--accent-cyan);border:1px solid rgba(6,182,212,.3)}.status-badge.under-review{background:#f59e0b26;color:var(--accent-amber);border:1px solid rgba(245,158,11,.3)}.status-badge.in-progress{background:#a855f726;color:var(--accent-purple);border:1px solid rgba(168,85,247,.3)}.status-badge.resolved{background:#10b98126;color:var(--accent-emerald);border:1px solid rgba(16,185,129,.3)}.status-badge.archived{background:#64748b26;color:var(--text-muted);border:1px solid rgba(100,116,139,.3)}.category-pill{font-size:.78rem;font-weight:600;color:var(--text-secondary);background:#ffffff0d;padding:.25rem .6rem;border-radius:var(--radius-sm);border:1px solid var(--border-color)}.tag-pill{font-size:.75rem;color:var(--text-muted);background:#0f172a99;padding:.2rem .5rem;border-radius:4px}.feedback-grid{display:flex;flex-direction:column;gap:1.25rem}.feedback-card{background:var(--bg-card);border:var(--glass-border);border-radius:var(--radius-lg);padding:1.5rem;-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);transition:transform .2s ease,border-color .2s ease,box-shadow .2s ease}.feedback-card:hover{transform:translateY(-2px);border-color:#6366f14d;box-shadow:0 8px 24px #0000004d}.card-header{display:flex;justify-content:space-between;align-items:flex-start;margin-bottom:.85rem}.card-meta{display:flex;align-items:center;gap:.75rem;flex-wrap:wrap}.card-title{font-size:1.15rem;font-weight:700;color:var(--text-primary);margin-bottom:.5rem;line-height:1.4}.card-content{color:var(--text-secondary);font-size:.95rem;margin-bottom:1.2rem;white-space:pre-line}.card-footer{display:flex;justify-content:space-between;align-items:center;padding-top:1rem;border-top:1px solid var(--border-color)}.upvote-btn{display:flex;align-items:center;gap:.4rem;padding:.4rem .8rem;border-radius:var(--radius-md);background:#6366f11a;border:1px solid rgba(99,102,241,.2);color:var(--accent-primary);font-size:.85rem;font-weight:700;cursor:pointer;transition:all .2s ease}.upvote-btn:hover{background:var(--accent-primary);color:#fff}.official-response-box{background:linear-gradient(135deg,#6366f114,#a855f714);border-left:3px solid var(--accent-primary);border-radius:var(--radius-md);padding:1rem 1.25rem;margin-top:1rem}.official-response-header{display:flex;align-items:center;gap:.5rem;font-size:.85rem;font-weight:700;color:var(--accent-primary);margin-bottom:.35rem}.official-response-text{font-size:.9rem;color:var(--text-primary)}.stats-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:1.25rem;margin-bottom:2rem}.stat-card{background:var(--bg-card);border:var(--glass-border);border-radius:var(--radius-lg);padding:1.25rem 1.5rem;display:flex;align-items:center;gap:1rem}.stat-icon-wrapper{width:50px;height:50px;border-radius:var(--radius-md);display:flex;align-items:center;justify-content:center}.stat-icon-wrapper.purple{background:#a855f726;color:var(--accent-purple)}.stat-icon-wrapper.emerald{background:#10b98126;color:var(--accent-emerald)}.stat-icon-wrapper.cyan{background:#06b6d426;color:var(--accent-cyan)}.stat-icon-wrapper.amber{background:#f59e0b26;color:var(--accent-amber)}.stat-value{font-family:var(--font-display);font-size:1.8rem;font-weight:800;line-height:1;margin-bottom:.2rem}.stat-label{font-size:.8rem;color:var(--text-muted);font-weight:600}.filter-bar{display:flex;gap:1rem;margin-bottom:1.5rem;flex-wrap:wrap;align-items:center}.search-wrapper{flex:1;min-width:240px;position:relative}.search-wrapper input{padding-left:2.6rem}.search-icon{position:absolute;left:.9rem;top:50%;transform:translateY(-50%);color:var(--text-muted)}.empty-state{text-align:center;padding:4rem 1.5rem;color:var(--text-muted)}.empty-state-icon{width:60px;height:60px;margin:0 auto 1rem;opacity:.4}.comment-thread{margin-top:1rem;padding-top:1rem;border-top:1px dashed var(--border-color)}.comment-item{background:#0f172a80;border-radius:var(--radius-sm);padding:.6rem .85rem;margin-bottom:.5rem;font-size:.85rem}.comment-author{font-weight:700;color:var(--accent-cyan);font-size:.78rem;margin-bottom:.2rem}.comment-author.official{color:var(--accent-primary)}@media (max-width: 768px){.navbar{flex-direction:column;gap:1rem;align-items:flex-start}.nav-links{width:100%;overflow-x:auto}}